Financial Donations

Accessibility Statement

1. Who we are

This website is operated by Matnat Chaim (registered nonprofit no. 580506889), 17 Nachum Hefetzadi St., Jerusalem, Israel. We want everyone who is interested in kidney donation, every donor and everyone waiting for a transplant to be able to use the site easily. This statement follows Regulation 35 of the Israeli Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 5773-2013.

2. Accessibility level

The site was made accessible in line with Israeli Standard IS 5568, which is based on the WCAG 2.0 guidelines at level AA. We also work according to WCAG 2.1, and we review and update accessibility on an ongoing basis.

Section 4 lists points worth knowing about – mostly components provided by other companies – together with how to get help with each one.

3. What we have done

  • The site is built on WordPress and Elementor, with a clear heading structure and defined regions (header, menu, main content, footer).
  • The site can be used with a keyboard, including menus, buttons and forms, with a clear indication of the element in focus.
  • A “Skip to content” link at the top of every page, for keyboard and screen reader users.
  • Images that convey information have alternative text. We are still completing it for older images.
  • Text contrast is checked and corrected page by page.
  • Text can be enlarged in the browser up to 200%.
  • Form fields on the site have labels.
  • The site respects the reduced motion setting on your device.

Accessibility toolbar. The site has its own accessibility toolbar. Open it with the floating button at the bottom corner of the screen, or with the keyboard shortcut Alt+Shift+A. The toolbar lets you:

  • Enlarge text (4 steps), increase line and letter spacing, and switch to a readable font.
  • Use high contrast, inverted colors or grayscale.
  • Highlight links and headings.
  • Use a large cursor and a reading guide.
  • Stop animations and hide images.
  • Highlight focus when navigating with a keyboard.
  • Reset all settings, and open this statement.

The toolbar saves your settings only in your own browser. It is a convenience, not a replacement for making the site itself accessible: the site is accessible without it too.

4. Points to note

  • Embedded questionnaires. The donor questionnaire, the transplant candidate questionnaire, the eligibility test and the Round Up sign-up form are provided by Fillout, which is responsible for their accessibility. If you prefer to give your details by phone or email, please contact our accessibility coordinator and we will help you fill them in.
  • Payment pages. Donation pages are operated by the payment companies Cardcom and IsraelGives, which are responsible for their accessibility. You are welcome to contact us for help at any stage of your donation.
  • Videos. Videos on the site are played through YouTube, which is responsible for the player’s accessibility. Some videos are shown without English captions. If you need a transcript or a written summary of a video, please contact our accessibility coordinator and we will send it.
  • Older newsletters. Past issues of our newsletter are available as PDF files. If you prefer to receive the content as text, please contact our accessibility coordinator and we will send it.
  • Links to other sites. Links to Facebook and other external sites lead to sites whose accessibility is the responsibility of their operators.

5. Compatibility

The site is designed to work in current versions of Chrome, Edge, Firefox and Safari, on desktop and mobile (Windows, macOS, Android and iOS), and with a keyboard and assistive technologies.

6. Our office

Our office receives visitors at Ram Tower, 17 Nachum Hefetzadi St., 2nd floor, Jerusalem (Givat Shaul). The building entrance is accessible, and there is an elevator to the office floor. We recommend coordinating your visit in advance at +972-2-500-0755, and we will be happy to prepare for any need.

7. Exemptions

No exemptions or reliefs from accessibility obligations have been granted to this site.

8. Contacting us about accessibility

Ran into a difficulty on the site, or need information in another format? We are happy to help. Our accessibility coordinator:

  • Contact the accessibility coordinator through our office
  • Phone: +972-2-500-0755
  • Email: [email protected]

Please include the page address, a short description of the difficulty, and the browser and assistive technology you used, if any.

Every accessibility request is handled with priority, and we will get back to you as soon as possible.

9. Last updated

This statement was last updated on 12 November 2026, and is updated with every change to the site.