Last updated: 12 November 2026
1. General
This website is operated by Matnat Chaim (registered nonprofit no. 580506889), 17 Nachum Hefetzadi St., Jerusalem, Israel. By using the site you agree to these terms.
2. Not medical advice
Information on this site about kidney donation, transplants and life afterwards is for general information only. It is not medical advice and does not replace an examination or a consultation with a doctor. Every medical decision should be made together with your treating medical team.
3. Questionnaires and the eligibility test
- The eligibility test and the questionnaires on this site are a first step only. A result is not a medical diagnosis, and it is not a commitment that a donation or transplant will take place.
- Please give accurate and complete information, so we can check and match properly.
- Information you give in the questionnaires is stored and handled according to our Privacy Policy.
4. Donations
- Donations are made on payment pages operated by Cardcom (donations in Israel) and IsraelGives (donations from abroad), and are also subject to their terms. Card details are given directly to these companies and are not stored by us.
- For donations in Israel, a tax receipt under Section 46 of the Israeli Income Tax Ordinance is emailed to the address you provided. Donations made through IsraelGives are processed by IsraelGives, which issues the receipt for those donations.
- To cancel a donation, stop a recurring donation or request a refund, contact us at +972-2-500-0755 or [email protected]. We will handle your request as soon as possible, in line with the law and the payment company’s rules.
5. Round Up
Joining Round Up donations is done through the Round Up (עיגול לטובה) service, which is run by a third party under its own terms. You can stop donating at any time through the service, or contact us and we will help.
6. Content, images and stories
- Content on this site, including text, images, videos, stories and design, belongs to the organization or to rights holders who allowed us to use it. It may not be copied, distributed or used commercially without written permission.
- You are welcome to share links to pages on this site.
- Stories and photos of donors and recipients are published with their consent. Anyone who appears on the site and wants content updated or removed is welcome to contact us.
7. Links to other sites
The site includes links to external sites and services, such as YouTube, Facebook and Fillout forms. Their content, availability and privacy are the responsibility of their operators.
8. Liability
We make every effort to keep the information on the site accurate and up to date, and the site running without interruption. However, errors, changes or outages may occur, and the site is provided as is. The organization is not liable for any damage resulting from using or relying on information on the site.
9. Privacy and accessibility
How we use personal information is described in our Privacy Policy. Information about accessibility is in our Accessibility Statement.
10. Governing law
These terms and the use of the site are governed by the laws of the State of Israel. The competent courts in Jerusalem have exclusive jurisdiction.
11. Changes and contact
We may update these terms from time to time, and the current version will appear on this page. For any question, contact us at +972-2-500-0755 or [email protected].
